Shipping & Delivery Terms

At Zamanko, we are committed to providing fast and reliable shipping to ensure your orders arrive safely and on time. Please review our shipping and delivery terms below:

1. Shipping Destinations

We currently ship within the Arab Republic of Egypt. If your location is not listed, please contact our support team for assistance.

2. Order Processing Time

Orders are processed within 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 3 business days.

• Express Shipping: Estimated delivery within 1 business days.

• Local Delivery (if available): Same-day or next-day delivery in selected areas.

4. Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method, destination, and order weight.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

6. Delays & Issues

While we strive to deliver all orders on time, unexpected delays may occur due to weather conditions, courier issues, or other unforeseen circumstances. If you face any issues with your delivery, please contact our customer support team.

7. Lost or Damaged Shipments

If your order is lost or arrives damaged, please notify us within 2 days of receiving the shipment. We will investigate the issue and take appropriate action, including replacement or refund if applicable.

For any inquiries, please contact our support team at [email protected]